0345 177 22 44
Contact Us

Location

Angus Housing Association Limited
93 High Street
Arbroath
Angus, DD11 1DP

Angus Housing Association Limited
The Square, Ormiston Crescent
Dundee DD4 0UD

Telephone number: 03451 772244
Email: admin@aha.org.uk

Hours

Office Opening Hours

Monday 10am to 4pm
Tuesday 10am to 4pm
Wednesday 12noon to 4pm
Thursday 10am to 4pm
Friday 10am to 4pm

Phone calls

* Mon & Tue 9am to 5pm
* Wednesday 12noon to 5pm
* Thursdays 9am to 5pm
* Friday 9am to 4pm

Contact Us

The Scottish Housing Regulator

What is the Scottish Housing Regulator? 

The Scottish Housing Regulator is the independent regulator of Registered Social Landlord and local authority housing services in Scotland.  They were established on 1 April 2011 under the Housing (Scotland) Act 2010.

Its main purpose is to protect and promote the interests of social housing tenants.
The SHR looks after:
  • About 600,000 tenants in homes rented from local councils and housing associations.
  • People who are homeless and ask the council for help.
  • Gypsy/Traveller families who use official sites.
  • Homeowners who pay social landlords for services.

Regulatory Framework

The Regulatory Framework is the Statement of Performance of Functions and sets out how the Regulator will regulate registered social landlords’ and performance of housing activities, financial well-being and standards of Governance. The Regulatory Framework was first implemented in April 2019 and an updated version published on 1st April 2024.

Annual Assurance Statement

Every year, we must submit an Assurance Statement to the Scottish Housing Regulator which details how we (Angus Housing Association) are meeting regulatory requirements. You can view our latest statement here

What is the Scottish Housing Charter?

The Scottish Social Housing Charter sets out the standards and outcomes that all social landlords in Scotland must achieve for their tenants and service users. The Charter was developed in consultation with the Scottish Housing Regulator, tenants, representative bodies, homeless people, other stakeholders and social landlords and was approved by the Scottish Parliament in March 2012. The Charter promotes customer involvement and customer satisfaction.
Our latest Annual Performance Report on the Charter is available here  This gives you information on our performance during 2023/24.You can find out more information and also compare our performance with that of other housing associations and local authorities by checking out the Scottish Housing Regulator’s website.