Repairs & Maintenance
Report A Repair
You can report a repair by phone Tel: 03451 772244 between 9am and 5pm
In person at our office’s, by emailing admin@aha.org.uk
By calling our “Out of Hours” emergency number Tel: 01382 434343 between 5pm and 9am
Online – Please complete form below
When you contact us, our Customer Service Team will:-
Ask your name, Address and telephone number, help you to fully describe the repair.
Tell you if we are responsible for the repair, or if you may be recharged for the cost of the repair.
Advise you of the timescales for when the work will be inspected or carried out.
Agree a convenient time to carry out the repair.
Repair Timescales
Emergency Repairs within 3 hours
Urgent repairs within 24 hours
Essential Repairs within 3 working days
Routine repairs within 20 working days