Gas Servicing
As a landlord, Angus Housing Association is legally required to carry out annual gas safety checks to all gas appliances and flues in our properties. We are not required to check gas appliances owned by tenants such as gas cookers.
What does the gas safety check involve?
We start the process of arranging your gas safety check around two months before it is due to ensure that we have time to arrange access to your home. Once access has been arranged our Gas Safe engineer will carry out a full check of your gas appliance which involves ensuring that the appliance:
- is properly set and adjusted so that the gas burns correctly
- is suitable for the room it is located in
- is physically stable, securely fitted and properly connected to the gas pipework
- there is an adequate and permanent air supply that is suitable for the appliance installed
- all safety devices are functioning properly
- all flues, chimneys and air vents are operating correctly
You will be provided with a copy of the gas safety record within 28 days of the check being carried out.
The gas safety check usually takes no longer than one hour.
What happens if an appliance fails the check?
Where a gas appliance fails the gas safety check and cannot be repaired at the visit, the engineer will disconnect the appliance and a repair will be organised as quickly as possible.
Although we are not legally required to check appliances owned by tenants, our gas engineer will usually do a visual check of any other gas appliances in the home, such as gas cookers, and advise if repairs are needed. In certain circumstances, where a tenant-owned appliance is dangerous, the engineer will disconnect it and advise that it is not used.
What happens if we can not carry out the safety check?
Where we cannot carry out a gas safety check due to a lack of gas supply (for instance if there is no credit in the meter) the engineer will have to cap the gas until the supply is restored. Our Financial Inclusion Team can offer advice if you are struggling with fuel bills.
Where we are unable to get access to the property.
Our gas engineer will make three attempts to carry out the gas safety check. If they are unable to gain access to the property after the 3rd attempt, we will write to the tenant, requesting that they contact us to make arrangements to service the appliance. If we do not get a response, we will arrange for a Maintenance Officer to meet with the engineer to cap the gas supply. Where there is an internal meter, a joiner will also attend to gain entry to the property.
Please do allow us access to carry out the annual gas safety check. It is a legal obligation but also ensures your safety.