AHA Policies

At Angus Housing we are always trying to improve our services. This is why we give access to a wide rage of information in a clear way to our tenants, our Board and our Regulators, by publishing a variety of the Associations Policies.

To read one of our Policies please click on the links below :-

Housing

Choice Based Lettings Policy
Anti-Social Behaviour Policy
Assignations Policy
Decant Policy
Estate Management Policy
Joint Tenancies Policy
Mortgage to Rent Policy
Mutual Exchange Policy
Rent Management Policy
Rent Collection Policy – Current (Review August 2024)
Right To Repair Housing (Scotland) Act 2001 Leaflet
Running a Business from Home
Sub Letting Policy
Succession Policy
Tenancy Sustainment Policy
Tenant Participation Strategy 2021 – 2026
Void  Property Management Policy
Abandonment Policy
Management Transfer Policy
Transfer Policy
Pet Policy
Welfare Reform Strategy for 2023 – 2027

Asset Management & Development

Alterations & Improvement Policy
Asbestos Policy (Under Review)
CCTV Policy
Damp & Mould Policy
Energy Performance Certificates Policy
Gas Servicing and Maintenance Policy
Land Sale Policy
Legionella Policy
Medical Adaptations Policy
Owners and Maintenance Policy
Planned Maintenance and Improvement Policy
Recharge Policy
Responsive Repairs Policy
Right to Repair Policy
Sustainability Policy

Corporate & Finance

Access to Information Guide
Access to Information Policy
Complaints Handling Procedures
Customer Care Policy
Customer Standards
Master Charging Statement
Master Information Request form
Model Publication Scheme
Privacy Statement
Data Retention Policy
Subject Access Request Procedure
Unacceptable Actions Policy
Adult Protection Policy
Child Protection Policy

Human Resources

Staff Structure
Staff Code of Conduct
Equality and Diversity Policy
Entitlements, Pay and Benefits Policy
Workforce Development Policy