How the Association is Performing?

How Are We Doing?

We are committed to providing high-quality services and continually improving the support we offer to our tenants and communities. To help us do this, we regularly monitor our performance and set clear targets so we can track how well we are delivering throughout the year.

This page gives an overview of how we have performed during 2024/25, broken down into quarter. It highlights key areas including housing management, repairs and maintenance, and complaints handling.

By sharing this information, we aim to be open and transparent about our performance—celebrating where we are doing well and identifying where we can improve. We use this data, along with feedback from tenants, to shape our services and ensure we continue to meet your needs.