Universal Credit is a benefit that you can apply for if you are on a low income, whether in work or not and replaces the following benefits – known as “legacy benefits”

  • Income based Jobseekers Allowance
  • Income related Employment and Support Allowance
  • Income Support
  • Housing Benefit
  • Working Tax Credit
  • Child Tax Credit

The UK Government plan to move all working age benefit claimants over to Universal Credit by September 2024.

Please note that certain changes in your circumstances may trigger a new claim for Universal Credit. Also, once moved on the new system you will be unable to move back onto the old-style (legacy benefit) system.





Examples of changes in circumstances that might trigger a move on to Universal Credit, are –

  • Moving into a different Local Authority area i.e., moving to Angus from Dundee – you will need to claim Universal Credit to get help with housing costs.
  • Become responsible for a tenancy and do not currently have Housing Benefit in place.
  • A partner leaving or joining the household
  • Making a new claim for benefits based on a disability or a claim for Employment and Support Allowance ending.

Our Financial Inclusion Team can provide advice and guidance throughout the Universal Credit claim process. This includes helping you set up an account,  completing medical assessment forms and if required challenging decisions on your behalf.

Please contact our Financial Inclusion Team, via email referrals@aha.org.uk, or by phone on : 03451 772244